Privacy Policy

This Privacy Policy explains how The DIY Kit (referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. The updated version will be posted on our Site with the "Last updated" date changed accordingly. Please check this page regularly for updates.

What Personal Information We Collect

We collect personal information in the following ways:

Information You Provide Directly:

  • Contact details: Name, address, phone number, and email.
  • Order details: Billing address, shipping address, payment confirmation, phone number.
  • Account information: Username, password, security questions.
  • Shopping activity: Items you view, add to your cart, or add to your wishlist.
  • Customer support: Information provided when you contact us for assistance.

Information We Collect Automatically (Cookies & Usage Data):

  • Device information (e.g., IP address, browser type, and operating system).
  • Interaction with our Services (e.g., pages viewed, time spent on our Site).
  • Shopping behavior (e.g., products you viewed or purchased).

We use Cookies and similar technologies to collect this information. You can control Cookies through your browser settings, but this may impact your experience on the Site.

Information from Third Parties:

  • Payment processors: Information needed to process payments (e.g., credit/debit card information).
  • Service providers: Information from vendors who assist in managing and improving our Services (e.g., Shopify).

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Services: Processing payments, fulfilling orders, sending notifications, managing your account, and handling returns/exchanges.
  • Marketing & Advertising: Sending promotional content via email or other communication channels.
  • Security & Fraud Prevention: Detecting and preventing fraudulent or malicious activities.
  • Customer Communication: Providing customer support and improving our Services.

How We Share Your Information

We may disclose your personal information in the following circumstances:

  • Service Providers: Vendors who assist with IT management, payment processing, fulfillment, and customer support.
  • Business Partners: With business and marketing partners, including Shopify, to enhance services and advertising.
  • Legal Requirements: To comply with legal obligations or defend our rights.
  • Business Transactions: In case of a merger, sale, or business transfer.

We do not sell your personal information for commercial gain.

How We Protect Your Information

We take reasonable measures to protect your personal information. However, no security is perfect, and we cannot guarantee the complete security of your information. Please take steps to safeguard your account credentials.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request information about the data we hold about you.
  • Delete: Request deletion of your personal data.
  • Correct: Request correction of inaccurate information.
  • Portability: Request a copy of your personal information for transfer to a third party.
  • Opt-out of Marketing: Unsubscribe from promotional emails at any time.

If you wish to exercise these rights, please contact us at [thediykits@gmail.com].

Cookies

We use Cookies to improve your experience on our Site, run analytics, and display tailored advertisements. You can manage Cookie settings in your browser, though this may impact certain features on the Site.

Children’s Data

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we discover that we have received information from a child, we will delete it.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content on these external sites. Please review their privacy policies before interacting with them.

Contact Us

For questions or concerns about our Privacy Policy or to exercise your data rights, please contact us at:

The DIY Kit
204, Behind Marwadi lane, Gawali wada,
423105 Malegaon, MH, India
Email: thediykits@gmail.com